Last Updated: March 2, 2025
Welcome to Flareo (“Flareo,” “we,” “our,” or “us”).
Flareo is a community platform designed for adults managing chronic illness and related experiences. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Flareo app, website, and related services (collectively, the “Services”).
By using Flareo, you agree to the practices described in this Privacy Policy.
We may collect the following categories of information:
A. Account Information
B. Sensitive Health-Related Information
Because Flareo is designed for individuals managing chronic illness, you may voluntarily provide health-related information, including but not limited to:
This information may be considered sensitive personal data. We collect and process this information solely to provide core functionality of the Services and community features.
We do not sell health-related information and do not use it for advertising purposes.
C. Usage Data
Information about how you interact with our Services, including:
D. Device Information
E. Communications
Messages, media, and other content you send or receive through the platform.
We use the information we collect to:
We process health-related information solely to enable support features within the app.
Flareo does not provide medical advice, diagnosis, or treatment.
Information shared within the app is for peer support and community purposes only and should not replace consultation with qualified medical professionals.
Always seek the advice of your physician or other qualified healthcare provider regarding any medical condition.
We do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following circumstances:
A. Service Providers
With trusted third-party vendors that help us operate the platform, including:
These providers are contractually obligated to safeguard your information.
B. Legal Requirements
If required by law, court order, or government regulation.
C. Protection of Rights
To protect the rights, safety, privacy, or property of Flareo, our users, or others.
D. With Your Consent
When you explicitly authorize us to do so.
We implement industry-standard security measures designed to protect your personal information, including:
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
We retain your information for as long as your account remains active or as necessary to provide the Services.
Upon account deletion:
We may retain certain information as necessary to resolve disputes, enforce agreements, or comply with legal obligations.
Depending on your location, you may have the right to:
California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of categories of personal information collected and request deletion of personal information, subject to legal exceptions.
To exercise your rights, please contact us using the details below.
We may use cookies and similar technologies to:
You may control cookie preferences through your browser settings.
Flareo is intended only for individuals 18 years of age or older.
We do not knowingly collect personal information from anyone under the age of 18. If we discover that a person under 18 has created an account, we will delete the account and associated data.
If you believe a minor has provided us with information, please contact us immediately.
We may update this Privacy Policy from time to time.
We will notify users of material changes by posting the updated policy and revising the “Last Updated” date.
Your continued use of the Services after updates constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Support: [email protected]